If you get an error when launching the app: Issues playing a title? Try to play the title again after restarting your Apple TV:Īfter you've restarted the Apple TV, you may need to sign out and back into your Curiosity Stream account if you're still seeing an error message when launching the app or when you start playback. Wait 5 seconds and plug the device back in.Unplug the power cable either from the back of the Apple TV or from the wall.If you are still having issues, please try to power-cycle the Apple TV: If you are having issues connecting your Apple TV to your wifi network, see Apple's support site for help troubleshooting your Apple TV's connection to your home network.

If your Network is disconnected, you will need to connect it.

You will see your WIFI Connected and down below a signal Strength.

From the Apple TV main menu, navigate to Settings.

If your issue is not corrected with any of these steps, please email us at and we will be happy to help further.Īre you having issues stuttering or buffering? Test to be sure your Apple TV is connected properly. We have included some common troubleshooting steps below. Please use this great set-up guide for your AirPlay needs. Once you have those two boxes completed, please click Sign In.ĭon’t have the correct Generation Apple TV? We have you covered. You will need to put in your username or email address in the first box and then the password that you established upon signing up in the second box. Once it's installed, open the app and you will see three boxes, Please select SIGN IN.

From the App Store, search for Curiosity Stream and install it. You just need to go to the Apple TV App Store where Curiosity Stream can be downloaded.

We have an app for Apple TV (4th Generation and 5th Generation).

Steam app apple tv